FAQ
1. What is your return policy?
30-Day Guarantee and Free Return Shipping
We want you to be happy with your order! Did something go wrong? Let us know what we can do to make it right. Should your product arrive damaged or defective, please send a photo of the damaged area (enough of the item to be able to identify it and the damage) along with your refund request to info@HomeBarfly.com ASAP, but no later than 10 days after delivery. We have a 30-day return policy for items that do not meet expectations but are received by us in "like new" condition. See more detail by selecting "Refunds" at the bottom of the home page.
2. How long before I receive my order?
All shirts are hand-sewn and made to order. They are not warehoused, but made especially for you. Typically, expect 5-10 business days for your item to be made and 5-10 business days for shipping. Express shipping is available and typically takes 3 days.
3. What if I want a different size?
SHIRTS RUN SMALL. PLEASE CHECK SIZE CHART BEFORE PLACING YOUR ORDER. If you are uncertain, please order one size up. We do our best to be true to the size chart below. In the unlikely event the size doesn't match up, we will refund or exchange your item if we are notified in advance, approve of the exchange or refund, and the item is returned in "new" condition within 30 days of delivery. Please send a picture showing the shirt's measurements across the chest and from top of the shoulder to hem as pictured below.
Men's Button-Down Shirts:
Inches | XS | S | M | L | XL | 2XL | 3XL | 4XL |
Back Length - From Center | 26½ | 27½ | 28½ | 29½ | 30½ | 31½ | 32½ | 33½ |
Chest - 1" Below Armhole | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 |
Centimeters | XS | S | M | L | XL | 2XL | 3XL | 4XL |
Back Length - From Center | 67.3 | 69.8 | 72.4 | 74.9 | 77.4 | 80.0 | 82.5 | 85.1 |
Chest - 2.5cm Below Armhole | 48.2 | 50.8 | 53.3 | 55.8 | 58.4 | 60.9 | 63.5 | 66.0 |
4. How do I get Free Shipping?
Standard shipping is automatically free if you live in the USA. Exceptions are Hawaii, Alaska, and US Territories. Your shipping will then be calculated when you check out. Express shipping is available and typically takes 3 days.
5. What are you wearing?
Wow. That's really inappropriate. One of my Bourbon-Themed shirts, of course!
Anything else? You can always email us at info@HomeBarfly.com